Privacy Policy

1. Information We Collect

When you browse our online boutique or place an order, we collect essential details required to complete your shopping transaction:

• Contact Details: Full name, delivery shipping address, active mobile phone number, and email address.
• Order Records: Products purchased, size selections, payment gateway transaction IDs, and order timestamp.
• Customer Communications: Messages, feedback, or unboxing videos provided when contacting customer support.
• Technical Data: Browser type, device details, and session cookies necessary for shopping cart functionality.

2. How We Use Your Information

• Processing, packing, and dispatching your ethnic wear orders from Jaipur.
• Sending automated dispatch notifications, SMS/WhatsApp order confirmations, and tracking links.
• Managing defective item exchanges and verifying unboxing video submissions.
• Preventing fraudulent transactions and ensuring overall website security.

3. Payment Gateway Security

F Kurtis never stores or handles your confidential payment details such as credit/debit card numbers, CVVs, net-banking passwords, or UPI PINs. All financial transactions are processed securely through RBI-licensed, 256-bit SSL encrypted payment gateways (such as Razorpay).

4. Sharing with Third Parties

We will never sell, lease, or distribute your personal information to third-party marketers. Your contact and address details are shared solely with authorized logistics couriers (such as BlueDart, Delhivery, DTDC, Xpressbees) to ensure successful doorstep delivery.

5. Contacting Us

If you have questions regarding this Privacy Policy or wish to update your stored details, feel free to contact us: